// COOKIE POLICY

COOKIE POLICY

Last updated: March 1, 2026

This Cookie Policy explains how Hermes Inc. uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy, which explains how we handle personal data.

1. WHAT ARE COOKIES

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics information, and enable personalization. Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period. We also use similar technologies such as web beacons, pixel tags, and local storage to collect and store information about your interactions with our Services.

2. TYPES OF COOKIES WE USE

Essential Cookies: Required for the platform to function. These handle authentication, session management, security tokens, and load balancing. They cannot be disabled without breaking core functionality. Analytics Cookies: Help us understand how visitors use Hermes. We use these to track page views, feature usage, session duration, and navigation paths. This data is aggregated and anonymized. Functional Cookies: Remember your preferences such as language settings, theme choices, workspace layout, and recently accessed projects. These enhance your experience but are not strictly necessary. Performance Cookies: Monitor platform performance, track error rates, and measure response times. These help us identify and resolve issues quickly.

3. COOKIE PURPOSES

Authentication & Security: Verifying your identity, maintaining your session, preventing CSRF attacks, and detecting suspicious activity. User Preferences: Storing your display settings, editor configurations, notification preferences, and accessibility options. Analytics & Improvement: Measuring feature adoption, identifying usability issues, tracking conversion funnels, and understanding user workflows to improve the platform. Infrastructure: Load balancing across servers, CDN routing, rate limiting, and ensuring optimal performance across geographic regions.

4. MANAGING COOKIES

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may impact platform functionality. To manage cookies: Chrome: Settings → Privacy and Security → Cookies and other site data Firefox: Settings → Privacy & Security → Cookies and Site Data Safari: Preferences → Privacy → Manage Website Data Edge: Settings → Cookies and site permissions You can also use our cookie consent banner to selectively enable or disable non-essential cookie categories. Changes to your cookie preferences take effect immediately.

5. THIRD-PARTY COOKIES

Some cookies on our platform are placed by third-party services that we use for analytics, performance monitoring, and infrastructure. These include: Analytics providers that help us measure and understand platform usage. Infrastructure services for CDN delivery, error tracking, and performance monitoring. Authentication providers for social login and single sign-on functionality. These third parties have their own privacy policies governing the use of cookies they set. We regularly review our third-party cookie usage to ensure compliance with privacy regulations. For questions about our cookie practices, contact us at privacy@hermes.do.